.. att du skulle få se en del av min verklighet på jobbet. Såhär ser det ut när vi ska kollar vilka regler som gäller för ett visst flygpris. Denna gång från Delhi till Luleå. Men det kan se ut på samma sätt för betydligt kortare och enklare resor.
Här var det sammanlagt 12 sidor med regler. Texten nedan är bara de fyra sista.
IF A PASSENGER FAILS TO CHANGE/CANCEL HIS/HER
RESERVATION 3 HOURS PRIOR TO DEPARTURE ANY RE-
BOOKING MADE WITHIN 3 HOURS PRIOR TO
DEPARTURE OR AFTER DEPARTURE OF FLIGHT AS SHOWN
IN THE E-TICKET WILL BE CONSIDERED AS A NO-SHOW.
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IN CASE OF NO-SHOW CHARGE REBOOK OR REFUND FEE
IN ADDITION TO NO-SHOW FEE
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CHANGES -
FEES APPLICATION -
THE CHANGE FEE APPLIES PER TRANSACTION
THE CHANGE FEE APPLIES PER FARE COMPONENT.
WHEN MORE THAN ONE FARE COMPONENT IS CHANGED
THE HIGHEST PENALTY OF ANY OF THE CHANGED FARE
COMPONENTS WILL APPLY.
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1FOC CHANGE PERMITTED TO INBOUND ONLY FOR
BOOKINGS MADE WITH TRAVEL BEYOND SYSTEM
RANGE
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NAME CHANGE NOT PERMITTED.
--------------------------------------------------
CHARGE APPLIES FOR ADULT CHILD AND INFANT
OCCUPYING A SEAT. CHARGE INCLUDING NO-SHOW CHARGE
WILL NOT APPLY FOR INFANT NOT OCCUPYING A SEAT.
--------------------------------------------------
UPGRADE -
ANY TIME WITHIN THE TICKET VALIDITY FARES CAN BE
UPGRADED TO ANY FARE IN A HIGHER CABIN AND THEN
THE FARE WILL BE RECALCULATED FROM THE POINT OF
ORIGIN PROVIDED THE CONDITIONS OF THE HIGHER
CABIN HAVE BEEN MET. RE-ISSUE AND CHANGE FEE WILL
NOT BE APPLICABLE HOWEVER ADDITIONAL TAX-IF ANY
HAVE TO BE COLLECTED. IF THE RE-ISSUED TICKET IS
SUBSEQUENTLY CANCELLED THE ORIGINAL OR PENALTY OF
THE MOST RESTRICTED FARE WILL APPLY.
--------------------------------------------------
RE-ROUTING -
WHEN A VOLUNTARY CHANGE IS REQUESTED BY THE
PASSENGER CHANGES ARE PERMITTED ON THE SAME OR
HIGHER BOOKING CLASS ONLY. IN CASE THERE IS A
CHANGE OF FARE BREAK POINT AND THE NEW FARE
RESULTS IN A LOWER FARE / TAX THE RESIDUAL VALUE
AFTER DEDUCTION OF PENALTIES AS APPLICABLE WILL
BE RETURNED TO THE PASSENGER IN THE FORM OF AN
EMD FOR FURTHER TRANSPORTATION AND OR REFUND TO
THE ORIGINAL FORM OF PAYMENT.
--------------------------------------------------
WAIVERS -
WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.
ALL WAIVERS HAS TO BE PROCESSED THROUGH QR
OFFICES ONLY AND SUPPORTING DOCUMENT HAS TO BE
PRESENTED.
FULL REFUND PERMITTED BEFORE DEPARTURE IN CASE OF
REJECTION OF VISA. WAIVERS HAS TO BE PROCESSED
THROUGH QR OFFICES ONLY AND EMBASSY STATEMENT HAS
TO BE PRESENTED AS SUPPORTING DOCUMENT
--------------------------------------------------
CANCELLATION -
REFUND ON PARTIALLY USED TICKET -
APPLICABLE PENALTIES PLUS APPLICABLE OW FARE IN
SAME RBD. IF ONE WAY FARE IS NOT AVAILABLE OR
PUBLISHED ON THE INVENTORY MENTIONED ON THE
TICKET THEN DEDUCT NEXT AVAILABLE OW IN HIGHER
RBD FOR WHICH THE JOURNEY HAS BEEN PERFORMED
--------------------------------------------------
FOR NON-REFUNDABLE FARES YQ AND SURCHARGES ARE
NON-REFUNDABLE
--------------------------------------------------
NON REFUNDABLE FARES YQ/YR PORTION ON REISSUED
TICKETS -
IF NON-REFUNDABLE FARE IS RE-ISSUED TO A
REFUNDABLE FARE YQ / YR WILL BE PROCESSED AS PER
THE NEW FARE CONDITION AND ONLY THE BASE FARE OF
THE ORIGINAL NON-REFUNDABLE TICKET REMAINS AS NON-
REFUNDABLE.
------------------------------------------------
PARTIAL REFUND CALCULATION YQ/YR FOR REFUNDABLE
FARE WITH FEE -
IF APPLICABLE OW FARE PLUS CANCELLATION FEES
EXCEED THE ACTUAL COLLECTED BASE FARE FOR THE
JOURNEY THE BASE FARE PAID REMAINS NON-
REFUNDABLE. ALL UNUTILIZED COUPONS FLOWN BASED
TAXES INCLUDING YQ/YR WILL BE REFUNDABLE FOR
SUCH SCENARIOS.
TICKETS WHICH ARE USED BEYOND POINT OF TURNAROUND-
NO REFUND PERMITTED
OUT OF SEQUENCE NO REFUND PERMITTED
--------------------------------------------------
WHEN A TICKET IS ISSUED WITH COMBINATION OF FARES
WITH DIFFERENT PENALTY RULES THE MOST RESTRICTIVE
CANCELLATION RULES WILL APPLY FOR THE ENTIRE
TICKET. IF REISSUED TICKET IS SUBMITTED FOR
CANCELLATION THE HIGHEST CANCELLATION FEE/NON-
REFUNDABLE AMOUNT AMONGST ALL THE REISSUED FARES
WILL APPLY.
--------------------------------------------------
*****